1. Vancelian Services

This notice provides you with information about the risks associated with services accessible on the mobile application: https://www.vancelian.com/. Each Vancelian service has its own distinct risks. This notice provides a general description of the risks when you use Vancelian services.
This notice does not explain all of the risks or how such risks relate to your personal circumstances. It is important that you fully understand the risks involved before making a decision to use Vancelian services.

2. Market Risks

Digital asset trading is subject to high market risk and price volatility. Changes in value may be significant and may occur rapidly and without warning. Past performance is not a reliable indicator of future performance. The value of an investment and any returns can go down as well as up, and you may not get back the amount you had invested.

3. Liquidity Risk

Digital assets may have limited liquidity which may make it difficult or impossible for you to sell or exit a position when you wish to do so. This may occur at any time, including at times of rapid price movements.

4. Availability Risk

We do not guarantee that the Vancelian services will be available at any particular time or that Vancelian services will not be subject to unplanned service outages or network congestion. It may not be possible for you to buy, sell, store, transfer, send or receive digital assets when you wish to do so.

5. No Personal Advice

We do not provide personal advice in relation to our products or services. We sometimes provide factual information, information about transaction procedures and information about the potential risks. However, any decision to use our products or services is made by you. No communication or information provided to you by Vancelian is intended as, or shall be considered or construed as, investment advice, financial advice, trading advice, or any other sort of advice. You are solely responsible for determining whether any investment, investment strategy or related transaction is appropriate for you according to your personal investment objectives, financial circumstances and risk tolerance.

6. No Monitoring

Vancelian is not your broker, intermediary, agent, or advisor and has no fiduciary relationship or obligation to you in connection with any trades or other decisions or activities undertaken by you using Vancelian services. We do not monitor whether your use of Vancelian services is consistent with your financial goals and objectives. It is up to you to assess whether your financial resources are adequate for your financial activity with us, and to your risk appetite in the products and services you use.

7. No Tax, Regulatory or Legal Advice

The taxation of digital assets is uncertain, and you are responsible for determining what taxes you might be liable to, and how they apply, when transacting through the Vancelian services. It is your responsibility to report and pay any taxes that may arise from transacting on the Vancelian services, and you acknowledge that Vancelian does not provide legal or tax advice relative to these transactions. If you have any doubts about your tax status or obligations when using Vancelian services, or with respect to the digital assets held to the credit of your Vancelian account, you may wish to seek independent advice.

You acknowledge that, when, where and as required by applicable legislation, Vancelian shall report information regarding your transactions, transfers, distributions or payments to tax or other public authorities. Similarly, when, where and as required by applicable law, Vancelian shall withhold taxes related to your transactions, transfers, distributions or payments. Applicable legislation could also prompt Vancelian to request you for additional tax information, status, certificates or documentation. You acknowledge that failure to answer these requests within the timeframe defined, may result in withholding taxes by Vancelian, to be remitted to tax authorities as defined by relevant law. You are encouraged to seek professional and personal tax advice regarding the above and before making any digital asset transaction.

8. Fees & Charges

Our fees and charges are set out here. Vancelian may, in its discretion, update the fees & charges from time to time. Please be aware of all costs and charges that apply to you, because such costs and charges will affect the gains you generate from using Vancelian services.

9. Third Party Risk

Third parties, such as payment providers, custodians, and banking partners may be involved in the provision of Vancelian services. You may be subject to the terms & conditions of these third parties, and Vancelian may not be responsible for any loss that these third parties may cause to you.

10. Security Risk

It is not possible for Vancelian to eliminate all security risks. You are responsible for keeping your account password safe, and you may be responsible for all the transactions under your account, whether you authorised them or not. Transactions in digital assets may be irreversible, and losses due to fraudulent or unauthorised transactions may not be recoverable.

11. Risks related to Digital assets

Given the nature of digital assets and their underlying technologies, there are a number of intrinsic risks, including but not limited to:

1. faults, defects, hacks, exploits, errors, protocol failures or unforeseen circumstances occurring in respect of a digital asset or the technologies or economic systems on which the digital asset rely;
2. transactions in digital assets being irreversible. Consequently, losses due to fraudulent or accidental transactions may not be recoverable;
3. technological development leading to the obsolescence of a digital asset;
4. delays causing a transactions not be settled on the scheduled delivery date; and
5. attacks on the protocol or technologies on which a digital asset depends, including, but not limited to:
   1. distributed denial of service;
   2. sybil attacks;
   3. phishing;
   4. social engineering;
   5. hacking;
   6. smurfing;
   7. malware;
   8. double spending;
   9. majority-mining;
   10. consensus-based or other mining attacks;
   11. misinformation campaigns;
   12. forks;
   13. spoofing;

Furthermore, digital assets:

1.  are not covered by the investor compensation schemes provided for in Directive 97/9/EC of the European Parliament and of the Council of 3 March 1997;
2.  are not protected by the deposit guarantee schemes established under Directive 2014/49/EU of the European Parliament and of the Council of 16 April 2014.

12. Monitoring Risks

Digital asset markets are open 24 hours a day, 7 days a week. Rapid price changes may occur at any time, including outside of normal business hours.

13. Communication Risks

When you communicate with us via electronic communication, you should be aware that electronic communications can fail, can be delayed, may not be secure and/or may not reach the intended destination.

14. Currency

Currency exchange fluctuations will impact your gains and losses.

15. Legal Risk

Changes in laws and regulations may materially affect the value of digital assets. This risk is unpredictable and may vary from market to market.

16. Identified Conflict of Interest Risks Among Exclusive Offers

A conflict of interest arises when a personal interest interferes with the role performed within the organization, potentially affecting or appearing to affect the impartial, objective, and independent exercise of that role on behalf of the organization.

At Vancelian, we are committed to offering investment opportunities aligned with the highest standards of compliance and ethics.

In accordance with the Terms and Conditions of our Exclusive Offers and applicable regulations, we have conducted a thorough assessment of our offers and identified certain situations that may present a conflict of interest risk. These aspects are detailed in the dedicated Terms and Conditions of each relevant Exclusive Offer.